

Carpet, vinyl, safety flooring, tiles and other hard-floor finishes require different equipment, products and drying times. The correct method depends on the material, condition and expected outcome.
Relay gathers the floor-care details, photographs, access arrangements and timing requirements so a suitable contractor can assess the work before quoting.
• Office and meeting-room carpet cleaning
• Entrance and communal-area floor cleaning
• Stain or spot treatment where suitable
• Machine scrubbing of compatible hard floors
• Tile and grout cleaning
• Selected buffing or polishing
• Stripping and sealing where appropriate
• Floor cleaning within a wider deep-clean or handover scope

• Floor material, finish and approximate area
• Current condition, known damage and useful photographs
• Staining, marks or presentation issues requiring assessment
• Responsibility for moving furniture or equipment
• Access to water and power
• Expected drying or curing time
• Restricted access during and after the work
• Preferred date and site operating hours
The appointed contractor should confirm the proposed method, limitations and expected drying or curing period.
COMMON QUESTIONS
Can every stain be removed? No. Results depend on the material, cause, age and previous treatment. No stain-removal guarantee should be made without contractor assessment.
Can the site remain open? Potentially, but cleaning zones, drying time and safe access must be planned.
Can this be combined with a deep clean? Yes, where the proposed contractor can cover both elements and the combined scope is agreed.


Send the floor type, approximate area, current condition, useful photographs and preferred date.

Relay confirms the material, condition, included areas, access, timing and information needed for a contractor quotation.

Relay identifies a suitable contractor route and coordinates the enquiry and next steps, subject to contractor fit, availability and confirmed scope.

COMMERCIAL ENQUIRY
Share the floor types, approximate areas, condition and access window. Relay will help clarify a suitable assessment and contractor route.

BUSINESS
SERVICES
SERVICE AREAS
OPERATING HOURS
Mon: 9:00am - 5:00pm
Tue: 9:00am - 5:00pm
Wed: 9:00am - 5:00pm
Thu: 9:00am - 5:00pm
Fri: 9:00am - 5:00pm